Customers In Korea
In Korea, 74.9% customers have never purchased from outside of the country because of the language barrier and high costs for returns.
Only 9.8% of Korean customers know how to order from an international online store, while 15.3% customers are not comfortable enough to purchase directly from foreign platforms because of the fear of credit card fraud or being unable to return purchases.
Our Service
ALL IN ONE E-COMMERCE BUSINESS OPERATION for South Korea
1. International Shipping Service
2. Local Returns Service
3. Local Customer Service
4. Marketplace Distribution & Management
Crosspoint provides direct shipping and local customer services for EU & US brands to the Korean market. CROSSPOINT is integrated and closely working with top major Korean online marketplaces such as NAVER, 11 Street and G Market.
All In One
e-Commerce Business Management
CROSSPOINT can provide cheaper and faster international shipping solutions to the retailers. The shipping experience is similar to a local Korean carrier service that Korean customers are comfortable with.
By providing a local customer service phone number, retailers can gain the trust from Korean customers. Customers service is also available during normal Korean business hours.
Korean customers will appreciate the simple and cheaper local returns which is one of the biggest fears of buying internationally.